Smart locks use common problems and solutions!

Technologists must often encounter this or that problem. For example, if the socket is not plugged in, they go to turn on the computer. After opening it for a long time, they think the computer is broken...
 

I don't know if the power cord of the main unit is loose. After pressing the power button for a long time, there is no response. I urgently called the customer service to complain...
 

In fact, let alone computers, products such as the safety lock factory smart locks are rich in functions, but the commonly used functions are relatively simple. When people occasionally use other functions, they will inevitably be confused. Although it is a simple problem, it is normal to still not know what is going on. After all, it is an area that is not often touched.
 

Today, Guojie summarizes some of our common problems, hoping to help you solve the daily small problems in the use of smart locks.
 

Why can't I use my mechanical key!

With the smart locks from outdoors lock manufacturers, the keys are naturally not used frequently. Many people put away the keys and occasionally take them out to try.
 

But the key can't be used, most of it is because, got the wrong one!
 

Yes, it's that simple.
 

If the key is correct, but the correct key still cannot be opened, then congratulations you have hit a very small probability event. Hurry up and check the lock cylinder after the sale.
 

I swiped my fingerprints, the lights are all green, but I still can't open the door!
 

This is the problem of installation, so after installing the fingerprint lock, you must try it frantically and many times, and you can confirm the installation if there is no problem.
 

Why did I swipe my fingerprint and the verification failed?
Many users who do not have a special understanding of smart locks will have such a problem. It is obvious that they use the little finger of the right hand when entering the fingerprint, but the index finger of the left hand is used to swipe the fingerprint when entering the door...
 

Smart locks only have chips but no brains, so there is no way to remember the owner, so it can't be opened by just swiping a fingerprint. We must swipe the fingerprint that was originally entered.
 

If the fingerprint is correct, it is possible that the fingerprint is damaged, the finger is dry or wet, or the finger position error is too large. That is to say, we must ensure that the surface of the finger is free of foreign objects and is intact, and then place the finger accurately on the reading window. , the position should not be too different from the position when it was originally entered.
 

Some users are more forceful when swiping their fingerprints. In fact, this is not conducive to reading the fingerprint window. Naturally, you can place your finger on the fingerprint reader.
 

Some users are accustomed to pressing the handle down and then swiping the fingerprint, resulting in the failure of the fingerprint verification due to the failure of the handle to return. Remember, when swiping fingerprints, just swipe your fingerprints honestly, and don't touch other places!
 

Most of it is because the fingerprint lock is out of power...
 
So, remember, when the smart lock is in low voltage alarm, quickly replace it with a new battery, don't wait until the battery is exhausted and regret it! A battery can be used for more than a year! The smart lock at my friend's house has been used for almost a year and a half and still hasn't called the police. It's so amazing. In fact, the common functions of smart locks are not complicated. It is a piece of cake to play with the operation of smart locks. Play the smart lock out of your own routine, I am optimistic about you.